Privacy Policy

Privacy Policy

Great American Coin Group, LLC dba Great American Coin Company (“Great Am Coin”) is deeply committed to respecting and protecting the privacy and security rights of users and the personal information you share with us on the Great American Coin Company Website located at www.greatamericancoincompany.com.  Great Am Coin created this Privacy Policy to provide you with assurance of Great Am Coin’s commitment to the protection of your privacy and preservation of your trust as you visit and use the Website. This Privacy Policy explains what we do with your information and what you can expect from us. 

 

Great Am Coin’s data collection and retention practices are designed to provide transparency, accountability and choice regarding the management and use of your personal information. If you have questions or complaints regarding our Privacy Policy or practices, please contact us via e-mail at sales@greatamericancoincompany.com. You may also obtain support by calling customer service at 855-644-2242.

 

This Privacy Policy is only applicable to this website and not to any websites of third parties, which may have data collection, storage and use practices and policies that differ from this Privacy Policy. You should consult privacy policies for all other sites, as we have no control over information submitted to or collected by such third parties.

 

BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.  IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.  

 

We need to process your personal information to run our business and provide you with the products and services. By accepting our Terms and Conditions of Use, you are confirming that you have read and understand this Privacy Policy including how and why we use your information. If you do not want us to collect or process your personal information in the ways described in this policy, you should not use the Website.

 

1. PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

 

 Great Am Coin collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data).  Great Am Coin also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.

Great Am Coin collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:

• Name
• City, state and zip code
• Email address
• Date of birth
• Telephone number
• Company name
• Payment information (credit card number)
• Shipping, billing and other information provided in connection with the purchase or shipment of Great Am Coin products
• Information about transactions with  Great Am Coin, such as purchase history
• Any correspondence sent to us

 

In providing Great Am Coin with your personal information, you agree to the transfer and storage of such information on our servers.

 

Our primary purpose in collecting personal information is to fulfill any orders placed through the Website for Great Am Coin products and provide you with a customized experience. 

 

We will use this information to:

• Collect and process payments and complete transactions
• Provide the products, services and customer support you request
• Resolve disputes
• Troubleshoot problems
• Prevent potentially prohibited or illegal activities
• Enforce our Terms and Conditions
• Customize, measure and improve our services and content
• In line with your preferences, provide and inform you about our products, services, updates and promotional and special offers
• Provide to you newsletters
• Help us prevent fraud and minimize credit risks
• Respond to your inquiries

 

Great Am Coin may collect additional personal information as required by United States law, regulations, or administrative guidance.  Without limiting the above, in an effort to respect your privacy, Great Am Coin will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third party marketing purposes. Further, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third-parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, to report suspected illegal activity, or as required by law.

 

 Great Am Coin may disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.

2. NON-PERSONAL INFORMATION WE COLLECT

 

The following are examples of the type of information that may be collected by Great Am Coin from your web browser:

 

• Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
• Activities on our Website and usage patterns
• Referring URLs, dates and times of website visits, and clickstream data such as information commonly recorded in web server logs
• Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
• Data about files and communications, such as potential malware or spam

 

Cookies

 

Great Am Coin uses so-called “Cookies,” which are files that are stored on your computer that can be retrieved to assist in customizing your experience with our website. A “Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a “Cookie” is to support the functionality of the website, for example by keeping track of your visual preferences or controlling the frequency of “pop-up” windows, and identify the user as a unique user of the website.

 

 Great Am Coin may use “Cookies” to customize Your experience on the website to your interests, to ensure that you do not repeatedly see content or informational messages that may be of no interest to you, and to store your password so you do not have to re-enter it each time you visit the website.  If you want to disable “Cookies”, there is a simple procedure in most Internet browsers that allows you to turn-off “Cookies.” Please remember, however, that “Cookies” may be required to allow you to use certain features of the website.

 

We use the following types of Cookies: 

• Strictly necessary Cookies. These are required for the operation of our Website, for example, to enable you to log into secure areas of the Website.
• Analytical Cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it.
• Functionality Cookies. These are used to recognize you when you return to our Website, which allows us to personalize our content for you and remember your preferences.
• Targeting or retargeting Cookies. These record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests. We may also share this information with third parties for this purpose. We use third party Cookies to analyze use of the Website and improve the way our Website works, for example, by ensuring that customers are finding what they are looking for easily.

IF YOU DO NOT WISH TO HAVE “COOKIES” PLACED ON YOUR COMPUTER, YOU SHOULD ADJUST THE CORRESPONDING SETTING IN YOUR BROWSER TO REFUSE “COOKIES” BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF “COOKIES.” IF YOU REFUSE “COOKIES,” YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

 

Web Beacons/Web Bugs

 

 Great Am Coin may utilize a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to “Cookies,” and are used to track the online movements of users. In contrast to “Cookies,” which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information. Rather, we may use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

 

From time to time,  Great Am Coin may release traffic data and information gathered using “Cookies” in the aggregate, such as by publishing a report on trends in the usage of the website.

 

3.   SHARING YOUR PERSONAL INFORMATION

 

Great Am Coin may share your personal information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4.   EMAIL AND PROMOTIONAL MATERIALS

 

By establishing an account, making a purchase or registering to receive the Great Am Coin Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting our customer service department. To be removed from our promotional newsletter, log into the My Account area and uncheck the Promotional Newsletter box at the bottom of the page. By unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.

 

You may change or correct your Great Am Coin account information through your account settings.  You may also control the receipt of certain types of communications in your account settings. Great Am Coin may send you messages about services or products or your activity. Some of these messages are required. Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by changing your account settings.

 

If you no longer wish to use the Website or receive service-related communication (except for legally required notices), then you may close your account. 

5. SECURITY OF PERSONAL INFORMATION

 

 Great Am Coin transmits information via the highest industry standard secure server (SSL).  This SSL creates the secure and encrypted https:// website address for our important pages like My Cart, Checkout and the My Account area. When you see the https:// website address, you know the information you are in-putting is protected and secure.

 

We comply with payment card industry data security standards that require merchants to implement security measures for credit card information.  Your credit card's security code is never stored in our database. Great Am Coin is a verified and authorized payment gateway merchant, signifying the highest level of credit card transaction processing security, customer information safeguards and fraud prevention. 

 

We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

 Great Am Coin assures you that we will use your personal information only for the purposes stated in the Terms and Conditions and this Privacy Policy. We will not otherwise rent or sell your personal information to unaffiliated third parties, and we will prevent your email address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your email address has been recorded in this way, please let us know immediately.

 

Great Am Coin will keep your personal information for as long as you are a registered account holder and purchaser of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.  When you place an order through the Website, we will maintain your personal information for our records unless and until you ask us to delete this information.

If you have any questions about security on our website, you can email us at sales@greatamericancoincompany.com.

 

6. LINKS TO OTHER WEBSITES

 

The Great Am Coin Website may include links to other third party websites whose privacy practices may differ from those of ours. If you submit personal information to a third party website, your personal information will be solely governed by their privacy practices.  Great Am Coin encourages you to carefully read the privacy statement of any third party website you visit.

 

7. ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION

 

 Great Am Coin wants your personal information to be complete and accurate. By using the Website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us.

 

8. UPDATES AND CHANGES TO PRIVACY POLICY

 

 Great Am Coin may update this Privacy Policy at any time by posting additions or modifications on the website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our Website, and where necessary we will seek the prior consent of our users.

If we contact you for marketing purposes, we will endeavor to do so only in accord with your preferences. You may request that we stop these emails by contacting us at sales@greatamericancoincompany.com or updating your preferences in your account on the website at https://www.greatamericancoincompany.com/.

9. REVOKING CONSENT/DELETING YOUR ACCOUNT

 

You can delete or deactivate your  Great Am Coin account at any time by emailing support@greatamericancoincompany.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.

 

You can access, review and change most of your personal information by logging in to the My Account area on the Website. You are required to promptly update your personal information if changes occur or information is inaccurate.

 

Your Great Am Coin account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.

 

 Great Am Coin treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.

 

10. CHILDREN’S PRIVACY

 

 Great Am Coin complies with the Children’s Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected personal information of a child under the age of thirteen (13) without proper consent, we will immediately delete that data from our database.

 

11. CALIFORNIA SHINE THE LIGHT LAW

 

 Great Am Coin does not share your personal information with third parties for their own marketing use without your permission.

12. GREAT AM COIN NOTICE TO EUROPEAN RESIDENTS 

Effective May 25, 2018

 

The General Data Protection Regulations, or GDPR has recently been adopted by those countries in the European Union; namely, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.  The GDPR is applicable to certain types of personal information. Great Am Coin does not have an office in any of these countries, does not conduct business in any of these countries, and does not acknowledge that the GDPR applies to us or any information we may possess about residents living in these European Countries. In light of the GDPR, however, we have reviewed our policy as it concerns personal information belonging to residents of any of the European Countries. That policy is set forth below. Of course, we reserve the right from time to time to update it without further notice as we deem appropriate.

 

For residents of any of the European Countries only who provide us with personal data that directly or indirectly makes you identifiable in our records as a natural person, including but not limited to, your name, address, personal mobile and/or office telephone number, personal or business email address, passport data, driver’s license data, a personal identification number, location data, an online identifier or one or more other factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity, please be advised of the following:

 

In general, our policy regarding Data of European Countries Residents may give you the following rights only as to information to which the GDPR applies:

 

•   To be aware of what personal data about you we have in our records – i.e., what we know about you;
• To be informed about the processing of your personal information–i.e., what we do with the data we receive from you;
• To have your personal information corrected if it is inaccurate and to have incomplete personal information completed, if you think the data we have is not totally accurate;
• To object to the processing of your personal information – i.e., to refuse to permit us to do anything with your personal data;
• To restrict processing of your personal information – i.e., to limit what we can do with your data;
• To have your personal information deleted (the “right to be forgotten”) from our system;
• To request access to your personal information and to obtain information about how we process it, so that you may confirm what data we may have and what we do with it;
• To move, copy or transfer your personal information (“data portability”); and
• In relation to automated decision-making which has a legal effect or otherwise significantly affects you, to request clarification of what we do with any personal data we may have about you. 

Please note the following as it concerns Data of European Countries Residents which may be subject to the GDPR:

 

1. We will generally keep your personal data for only so long as we believe we have a reasonable business need for that data.
2. In determining whether we have a legitimate interest in receiving your data, we will endeavor to, in our best judgment, weigh our need for your data with your need to keep it private. Any data we seek will generally be limited to only that which we believe in our best judgment is necessary to know so that we are able to carry out our services and keep you informed of any recalls or legal or developments, and for no other purposes.
3. If at any time your personal information changes, particularly your contact data, please immediately let us know by emailing sales@greatamericancoincompany.com. If you would like to have your contact data deleted from our records, please email us at sales@greatamericancoincompany.com. If you email us requesting deletion of your contact data, we will endeavor to do so unless one of the recognized exceptions applies permitting us to retain your contact information.
4. Any personal data that you may have provided to us will generally be stored in our system and be accessible only to those individuals who have a “need to know,” which includes our management and support staff.

13. YOUR AGREEMENT TO OUR PRIVACY POLICY

 

You expressly consent to Great Am Coin’s processing of information as described in this Privacy Policy when you use or interact with the Website, provide information to us through our Website, purchase our products or assent to our Terms and Conditions. In addition, when you use or interact with the Website, you specifically consent to our collection of personal information by automated means, such as cookies.

Great Am Coin owns and operates the Website. You may contact us directly if you have any questions regarding the content and material on the Website or if you have any questions about our Privacy Policy. Please contact us at sales@greatamericancoincompany.com or customer service at 855 644 2242.

 

  

 

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