Great American Coin Company Policies
We are committed to preserving the trust of our visitors through our online business practices. The Great American Coin Company will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about customers to any third party. Personal information such as email addresses and the like, and any other information collected by the Great American Coin Company, will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times. The Great American Coin Company may contact our customers through either an e-mail marketing campaign or via the phone or mail to provide information on specials, discounts or promotions.
As you browse the Great American Coin Company and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising.
Protecting our customers' confidential information is a priority for us. When you place an order online with the Great American Coin Company, we collect your name, contact information, billing address and shipping addresses, credit card information, and email address, which are transferred using state-of-the-art "Secure Socket Layer" (SSL) technology.
This information is encrypted and is not accessible to anyone else online. Your credit card's security code is never stored in our database. We use this information to fulfill your order and to communicate with you. Your order is then processed internally. No outside our company will have access to your information. We do not sell, trade, or rent your personal information to others. By using our Web site, you consent to the collection and use of this information by us for processing and shipping purposes only.
Our shopping cart system accepts payment using:
• American Express
Transaction Cancellation and Fraud Protection
The Great American Coin Company reserves the right to cancel any transaction for any reason. In the event your transaction is cancelled for any reason, 100% of your payment will be refunded immediately.
The Great American Coin Company reserves the right to refuse an order when the confirmed price is incorrect due to computer-related problems, pricing error, incorrect item descriptions or sudden movements in the underlying precious metal. Furthermore, the Great American Coin Company reserves the right to refuse or cancel any order deemed questionable, of significant risk to the Great American Coin Company, or in potential violation of U.S. Anti-Money Laundering Laws, regardless of the price confirmation.
We are required to collect sales tax on all orders being shipped to customers in California. This tax is calculated on the total of merchandise and any applicable shipping/handling charges.
Sale of Reproduction Coins
The Great American Coin Company sells reproductions, replicas, or copies of Unites States Mint coins. All our reproduction/replica/copy coins are stamped with the word 'COPY' on the reverse, and thus comply with the United States Hobby Protection Act - 15USC-2101, regarding reproduction currency. The pertinent sections of the Hobby Protection Act are included as a link on our home page. Sections related to political material have been omitted.
Genuine U.S. Coins, Graded or Slabbed U.S. Coins
Genuine U.S. Coins, and graded and slabbed coins are non-returnable and non-refundable. In order to mitigate fraud, all buyers billing address and shipping address must match. In addition, buyers must have an accurate and active phone number and e-mail address.
Shipping and Handling Charges
We ship to North and South America, select countries in Europe, select countries in South America, South Africa, Israel, Australia, Japan, and South Korea. Shipping within the United States may include insurance upon request of the buyer. Insurance may be included with shipment at buyers expense. Insurance and/or tracking is available for international shipments, however, it is generally cost prohibitive. Insurance and/or tracking may be included in international shipments at buyers expense.
The Great American Coin Group LLC ships most orders within 0-3 business. Under rare circumstances packages may be held longer. Customers will be contacted if packages are held longer than 3 business days. Please be advised that if we require a drivers liscense or other ID prior to shipment the 0-3 business day shipping window will begin upon receipt of requested information.
Shipping and Handling and Hold Time
Delivery dates posted by our website - www.greatamericancoincompany.com and by the USPS or other carriers are "Estimated Dates" only. The Great American Coin Group LLC does not provide shipping refunds nor do we coordinate with the USPS or other carriers on behalf of the customer when a package does not arrive by the estimated delivery date. The Great American Coin Group LLC and www.greatamericancoincompany.com are not responsible for packages delivered late by any carrier.
Returns and Exchanges
If you need to return or exchange an item, please follow these instructions:
• E-mail Sales@greatamericancoincompany.com to request a return authorization number.
• You will receive your return authorization number via email within 12-24 hours.
• Returns must be made within 7 days from the date of receipt.
• Make sure your name, address and return authorization number are stated clearly on the return address portion of the package, and please include a copy of your shipping invoice.
• If you ship from a mailing center, they typically use their address, so be sure to request that your address be featured.
• There are no returns, exchanges, or refunds on genuine United States coins, unsearched lots of coins and gems, or slabbed/professionally graded coins, United States silver and gold certificates, Federal Reserve notes, international currencies or world banknotes.
• It is the responsibility of the buyer to inspect all merchandise upon receipt. If there is an issue with any shipment sent by the Great American Coin Group LLC, including; damaged or defective merchandise, missing item(s), or incorrect order/shipping error, the Great American Coin Group LLC must be notified within 7 business days of receipt of package.
• For Returns, address the securely wrapped, prepaid, insured package to:
Great American Attention: Returns 269 S Beverly Dr. STE 609, Beverly Hills, CA 90212
You will be refunded for the entire cost of the product excluding all shipping costs. Return shipping is at your expense. You will be notified by email when we receive your return and the amount refunded.
Please inspect all cartons upon receipt. Do not sign for cartons or products delivered damaged. E-mail Sales@greatamericancoincompany.com immediately to report a damaged or defective item. We will replace an item damaged in shipping or an item received defective. No returns are accepted more than 7 days after receipt.
The Great American Coin Company is not endorsed by or affiliated with either the United States Government or the U.S. Mint.
Unless otherwise stated, all gold and silver replica coins are plated.
All our reproduction and replica coins are non-monetary and comply with the US Hobby Protection Act - 15USC-2101, regarding the sale and manufacture of reproduction coins.
The Great American Coin Company LLC is not affiliated with the Great American Coin Company located in Bellflower, California, U.S.A.
DISCLAIMERS RELATED TO THE SALE OF INTERNATIONAL CURRENCIES
The Great American Coin Company® guarantees the authenticity of all currencies sold on the site.
The Great American Coin Group LLC, Great American Coin Company LLC and www.greatamericancoincompany.com (Great American Coin Company®) does not provide investment advice.
The Great American Coin Company® does not comment on rumors in the marketplace related to international currency.
In regards to a 'Global Revaluation' or 'RV' of international currencies versus the US Dollar, the Great American Coin Company® has seen no evidence indicating that this is in any way genuine. It is the position of the Great American Coin Company®, that with the exceptions of normal currency fluctuations, that no 'Global Revaluation' of currencies will occur.
Purchasing of international currencies is highly speculative.
All currencies solid by the Great American Coin Company® are sold as collectibles.
The Great American Coin Company® does not guarantee the future pricing of any currencies on the site.
The Great American Coin Company® does not accept returns on currency unless approved by a company representative. However, Great American Coin Company® will buy back your currency from you at our current buy price, providing we are currently purchasers.
The buy price of the Great American Coin Company® for any currency may be significantly below our current sell price.
The buy price posted by the Great American Coin Company® for any international currency may be any amount above or below a particular currencies exchange rate.
The buyer takes sole responsibility for the purchase of international currencies from the Great American Coin Company®.
International currencies sold by the Great American Coin Company® including but not limited to the Indonesian Rupiah, the Vietnamese Dong and the former currency of the Republic of Zimbabwe are highly illiquid currencies. Due to this, price declines or increases may be significant and/or rapid. The Great American Coin Company® does not guarantee that we will act as buyer for any of these currencies in the future.
International currency prices displayed by the Great American Coin Company® on our website or quoted over the phone may be volatile and may change without notice. The Great American Coin Company® does not guarantee the price of any quoted currency for a greater time period than 30 minutes unless explicitly stated by an employee of the Great American Coin Company®.
In order to comply with the United States Patriot Act all buyers who purchase $1,000 or greater value of foreign currencies within a 24 hour period must provide a copy of their driver’s license, state issued ID, or passport, as well as the social security number and occupation of the buyer. The image can be emailed to firstname.lastname@example.org Please use the header “License Photograph – Jane Do”. Per US Law, currency will not be shipped until identification has been received and reviewed by the Great American Coin Company®.
Zimbabwe banknotes sold by the Great American Coin Company® are sold as collectibles and are not considered currency. Zimbabwe bank notes consist of former currency from the Republic of Zimbabwe. The Republic of Zimbabwe is currently on the United States Dollar standard. The Zimbabwe notes currently sold by the Great American Coin Company®, including the 10 Trillion Dollar Zimbabwe Note, The 50 Trillion Dollar Zimbabwe Note and the 100 Trillion Dollar Zimbabwe Note currently have no currency value and are considered collectible/novelty items only. The Great American Coin Company® does not provide guidance for future prices, nor do we comment on rumors in the market place related to this product.
For any inquiries related to liscensing please contact the Great American Coin Group LLC at 855-644-2242.